Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Orders are usually dispatched within one working day, however on pre-ordered items, dispatch time can vary between 14-28 working days.
Usually RoyalMail is our primary delivery service. UK customers will receive their orders within 3-5 working days. Depending on where you are overseas deliveries can take anywhere from 3-10 working days.
Delivery details will be provided in your confirmation email.
Usually RoyalMail is our primary delivery service, however we use all major and local courier partners. You’ll be asked to select a delivery method during checkout.
Providing we have not yet dispatched your order we can change the address for you. Please contact us with your order number and the correct shipping address.
Abaya orders are sent by tracked delivery services. You will be provided with a tracking number once your order has been dispatched.
If the driver wasn't able to obtain a signature from the delivery address, they may have attempted to leave your parcel with a neighbour or in a safe place.
For any orders that are delivered to a neighbour a calling card will be put through the door of intended address to advise of the exact location . Please refer to your calling card for a property name or number.
Due to hygiene reasons we are unable to refund any item under our hijab’s or under scarf collection. Custom made orders and sale items are strictly non-refundable.
Yes, you can return your items if you have met our requirements. Click here for more information.
In order for us to process your return/exchange you will need to contact us within one week of receipt to obtain an authorisation code.