Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Orders are usually dispatched within one working day, however on pre-ordered items, dispatch time can vary between 14-28 working days.

Usually RoyalMail is our primary delivery service. UK customers will receive their orders within 3-5 working days. Depending on where you are overseas deliveries can take anywhere from 3-10 working days. 

Delivery details will be provided in your confirmation email. 

Click here for more delivery information.

Usually RoyalMail is our primary delivery service, however we use all major and local courier partners. You’ll be asked to select a delivery method during checkout.

Providing we have not yet dispatched your order we can change the address for you.  Please contact us with your order number and the correct shipping address.

Due to hygiene reasons we are unable to refund any item under our hijab’s or under scarf collection. Custom made orders and sale items are strictly non-refundable.

Yes, you can return your items if you have met our requirements. Click here for more information.

In order for us to process your return/exchange you will need to contact us within one week of receipt to obtain an authorisation code.

Click here for more information.

It depends on the creator and the product. Get in touch with us on info@arabesque-elegance.co.uk with all your enquiries and we will try our best to accommodate within reason.

We offer some products on our website as pre-order items. This allows you to order an item/s prior to the stock becoming available. 

Please note that shipping can take 2-6 weeks on Pre-ordered items. 

The majority of our products are available on pre-order, however if your desired item is not available on pre-order contact us and we will do our best to accommodate.

It can take up to 21 working days for returned parcels to reach us. Once your return has been processed by us your card/account will then be credited and we will send you a confirmation email.

Please allow up to 14 days to appear in your account.

We are located at:

1 Princess Parade,

Manchester

M14 7FS

United Kingdom

Opening hours: Monday to Saturday 11am-6pm, Sunday 12pm-4pm

Please email us anytime at info@arabesque-elegance.co.uk 

Or call us Monday to Saturday 11am-6pm (UK) on +(44)161 209 9512 

(You can also use live chat to chat with an operator online by clicking the button at the bottom of the screen during the opening hours above, alternatively someone will contact you within 48 hours) 

You can also contact us on Instagram and Facebook.